Your personal information is completely secure at ace35. We are fully transparent about what data we collect, why we collect it, and how we keep it safe.
Your privacy is our priority. By using the ace35 platform, you agree to this Privacy Policy. Any changes will be published on this page, and you will be notified where applicable.
Ace35 (ace35.im) is a trusted online betting platform. We place the highest importance on our users' privacy. This Privacy Policy explains how ace35 collects your personal information, why we collect it, and how we use and protect it.
This privacy policy applies to all services offered by ace35, including the ace35.im website and ace35's mobile application. By using ace35 services, you are deemed to have accepted the terms of this policy. If you disagree with any part of this policy, we recommend that you discontinue use of ace35 services.
ace35's privacy policy is built in accordance with international data protection standards and is updated on a regular basis.
Ace35 collects various types of information to provide its services and manage your account. The types of data collected and the reasons for doing so are detailed below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | Age & Identity Verification (KYC) |
| Contact Information | Email address, phone number | Account Communication & Security |
| Financial Information | Mobile Pay/Nagad number, bank account | Payment Processing |
| Technical Information | IP address, browser information, device ID | Security & Fraud Prevention |
| Usage Information | Betting history, login times, page visits | Service Improvement & Personalization |
Certain information is collected automatically when you visit the ace35 platform. This includes your device type, operating system, browser version, and time spent on the site. This data is used to improve the quality of ace35's services.
Ace35 uses your information only for specific, legitimate purposes. We never use your data unnecessarily or without your knowledge.
ace35 may use your information for marketing purposes; however, you may unsubscribe from marketing emails at any time.
Ace35 never sells your personal information to third parties. However, limited data may be shared with trusted partners as necessary to operate our services.
All third-party partners of ace35 are required to uphold the same privacy standards. Your information will never be shared with unauthorized parties.
Ace35 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some ace35 features to not function properly.
Ace35 uses industry-standard technology and processes to protect your data. Our security measures are continuously updated and tested.
ace35 maintains the highest security standards, but no one can guarantee 100% security on the internet. Always keep your password confidential and never share it with anyone.
As an ace35 user, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].
Ace35 does not retain your data longer than necessary. However, certain information may be kept for a specified period to comply with legal obligations.
| Data Type | Retention Period |
|---|---|
| Account information (active accounts) | For as long as the account remains active |
| Financial Transaction Records | 5 years (legal obligation) |
| KYC Verification Documents | 5 years after account closure |
| Betting History | 3 years |
| Customer Service Contact | 2 Years |
| Log Files & Technical Data | 1 Year |
Ace35 services are intended for users aged 18 and above. ace35 does not knowingly collect information from anyone under 18. If any minor's data is inadvertently collected, it will be deleted immediately upon discovery and the associated account will be closed.
If a parent or guardian believes their child's information has been collected by ace35, please contact us immediately at [email protected].
ace35 is committed to responsible gaming. To learn more, visit our Responsible Gaming View page.
Ace35 may update this privacy policy at any time. For significant changes, a notification will be sent to your registered email address. Always check the "Last Updated" date at the top of this page.
We protect your privacy through industry-standard technology and transparent policies
Answers to the most frequently asked questions about ace35's privacy policy